The film opens in Kuwait (Aug 1990) with Indian businessman Ranjit Katiyal clinching a business deal with the Emir of Kuwait. Katiyal is a ruthless businessman who will go to any lengths to make a profit. He is successful and well connected in Kuwait and Iraq. Katiyal calls himself a Kuwaiti and is generally derisive towards Indians. He has a large and well appointed mansion in Kuwait, he makes a happy home with his wife Amrita and his sweet little daughter Simu.
Late that evening he receives word that Iraq has attacked Kuwait. (He explains that Iraq and Kuwait have had tense relations: Iraq owes a large dollar debt to Kuwait and Saddam has urged the Kuwaiti establishment to reduce oil supply so prices can rise. When Kuwait refused and remained defiant Saddam ordered the attack.) At this point Katiyal believes the attack is one of the many minor border skirmishes. He asks Amrita to take the child away to London for a few days until things cool down.
In short order he discovers that the attack was not a minor skirmish. Iraqi soldiers are overruning Kuwait and plundering the city and indiscriminately targeting and murdering Kuwaiti citizens. Katiyal and Nair drive to the Indian Embassy. They are stopped by angry Iraqi soldiers (still in their teenage years) and when Nair begins pleading in Arabic he is shot dead. Katiyal manages to reach the Embassy. The consul, a friend of Katiyal, explains that the Kuwaiti government (the Emir family and others) has fled and Kuwaiti money is now worthless. The 170,000 Indians in Kuwait are now refugees until India decides its policy.
Katiyal returns. He is pulled out at a checkpost and taken to the Emir palace. Iraqi Major Khalaf is now in charge. He chides Katiyal for not remembering him from his previous visits to Iraq. He explains that Iraq has always enjoyed good relations with India and now he extends his own personal friendship to Katiyal by which he means Katiyal should transact business with him; business now includes supplies, transport out of Kuwait and anything else that may be needed. Katiyal hurries home; his mansion is looted but his wife and child are safe at his office. Katiyal meets with his friends (one of them owns a supermarket). After some initial confusion he manages to convince them to stay together. A makeshift camp is set up at a nearby school and some 500 Indians move in. Amrita urges Katiyal to use his clout to extricate his own family but Katiyal (who ordinarily would have just looked to himself) appears to have a change of heart.
Katiyal decides to stay and help the others get out. He eventually discovers that the Indian Embassy has been evacuated as well. He phones the Indian External Affairs Ministry in New Delhi where he reaches Joint Secretary Kohli who, as is common in the Ministry, redirects him to another officer. As Katiyal is trying to reach someone the camp is looted by Iraqi soldiers. Katiyal reaches the Major who explains that his soldiers need food and may return again. The Major also reveals that Saddam has already permitted Indians to leave Kuwait. Katiyal goes to Baghdad to try and set up a way out of Kuwait.
Arriving in Baghdad Katiyal discovers that the Indian Embassy is of no help. (The consul explains that they cannot issue passports since many others - Pakistanis and Bangladeshis - use war as a convenient excuse to claim Indian nationality.) Kuwaitis in Iraq have also fled. The only remaining option, Iraqi Foreign Minister Aziz is somewhat helpful. He is a friend of Katiyal and is sympathetic to the cause. He discloses that an Indian merchant ship is due to arrive in Iraq and he will tacitly permit the 500 Indians to leave on the ship. Katiyal is grateful and returns to Kuwait with the news. But as soon as the buses are loaded and ready to leave Katiyal receives the distressing news that there is a UN embargo and ships are barred from entering or leaving Iraq. One of Katiyal's cantankerous employees rails against him. Amrita comes to his defense and after a loud argument everyone is resolutely supportive of Katiyal.
Katiyal continues to keep in touch with the Indian Ministry officer Kohli but Kohli is somewhat of a sluggard. But when his own father recounts their tale of woe during the partition of India, Kohli awakens and begins to actively petition the Minister. The Minister sadly explains that they are in a weak coalition government and the Kuwaiti problem is not a high priority. But Kohli persists and the Minister, half in frustration and half in agreement, asks Kohli to handle it. Kohli approaches Air India (then national airline) and orchestrates an evacuation of the 170,000 Indians in Kuwait.
The last part of the plan is arduous. Katiyal bluffs and threatens the Major to get him to let them leave. (The Major had thought he would have obtained more concessions from Katiyal.) Kohli pleads and wrangles the Indian establishment to get the Amman Embassy to issue permits. When Katiyal finally loads up the Indians and leaves he encounters hostile Iraqi soldiers who stop him at a border checkpoint and threaten to rape Amrita. Katiyal fights them off when he finds the Indian contingent right behind him. The Iraqi soldier drops his weapons and lets them pass. They all arrive in Jordan and the Amman Embassy receives word in the nick of time to let them leave for India. Kohli has successfully negotiated safe passage of all the Indians. Air India supplies the planes and the pilots, previously unwilling to fly over war zones, have had a change of heart towards their brethren. The Indian tricolor is hoisted over the Jordan airport.
The film ends as the Indians salute Katiyal as they board the planes that will take them home.