Charter to lay off 1,000 Spectrum call center employees

A Spectrum retail store in Oregon. (Courtesy image)
Charter Communications has implemented sweeping layoffs that will impact around 1,000 employees at key call centers across the country, according to a report.
On Friday, Fierce Networks said Charter recently disclosed plans to eliminate more than 450 jobs from its call center in Southern California, 330 jobs in Minnesota, 230 jobs in Texas and 175 jobs in Ohio.
The information was based on local newspaper and television reports, and later confirmed by a Charter spokesperson, who said some of the employees may transfer to other customer service centers where there are open positions. Those who choose to take advantage of the opportunity will receive unspecified relocation benefits; affected employees who do not move to another customer service center will receive a severance package.
Charter offers cable TV, broadband Internet and wireless phone service under the Spectrum brand. It counts more than 32 million customers across its service footprint in 41 states.
Charter Communications has implemented sweeping layoffs that will impact around 1,000 employees at key call centers across the country, according to a report.
On Friday, Fierce Networks said Charter recently disclosed plans to eliminate more than 450 jobs from its call center in Southern California, 330 jobs in Minnesota, 230 jobs in Texas and 175 jobs in Ohio.
The information was based on local newspaper and television reports, and later confirmed by a Charter spokesperson, who said some of the employees may transfer to other customer service centers where there are open positions. Those who choose to take advantage of the opportunity will receive unspecified relocation benefits; affected employees who do not move to another customer service center will receive a severance package.
Charter offers cable TV, broadband Internet and wireless phone service under the Spectrum brand. It counts more than 32 million customers across its service footprint in 41 states.
- 21.6.2024
- von Matthew Keys
- The Desk
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