“Customer Wars” returns with a gripping new episode titled “Taxi Terror,” airing on February 18, 2025, at 10:01 Pm on A&e. This season, the stakes are higher than ever, and tensions run deep in the world of customer service. In this episode, viewers are taken to a bustling bike shop in San Antonio, Texas, where an unexpected confrontation unfolds.

The episode centers around an employee who finds himself in a heated exchange with a customer. The confusion arises over the cost of a bike repair, and emotions quickly escalate. As both sides present their arguments, it becomes clear that misunderstandings can spiral out of control. The bike shop is not just a place for repairs; it becomes a battleground for customer service principles and the challenges employees face daily.

“Taxi Terror” promises moments of drama and insight into the often chaotic world of customer interactions. With the backdrop of a vibrant Texas city,...