In 1988, a woman attends a school reunion with her three young children. Even as she arrives at the hotel, a moment's distraction leaves her middle child missing. 9 years later, she still hasn't quite adjusted to the loss... Rather than examine the impact of an abducted child on the entire family, this unwisely focuses almost exclusively on the mother, and as the mother is played by Pfeiffer, all other characters become mere backdrops for her performance. With the odd exception, Pfeiffer tends to try too hard, especially in dramas, and here is a case in point. Practically every scene makes her the subject, her emotional state, her actions, her reactions. This quickly becomes tiresome, especially as we are asked to accept that her husband has adjusted much more healthily to the boy's disappearance without really being allowed to know how or why. Thus, Williams is given little to do. Jackson fares better, but again he mostly serves to allow Pfeiffer to 'act' and/or 'react'. Other characters are cardboard cut-out (wise-cracking, tough but tender cop, insensitive mother-in-law, two dimensional best friend etc.). This could have been a fascinating and harrowing study in loss and hope, but as a vehicle for Pfeiffer, it never really moves beyond TV movie territory.