Whilst Grace Brothers was a fictitious department store, there were frequent references over the course of the series to real-life (and well-known) British department stores, including many characters having worked at several of them previously, such as Harrods, Austin Reed and Derry and Toms. However, the most oft-mentioned store, Lally and Willets, was similarly fictitious.
Mrs. Slocombe: Yes.
Mrs. Slocombe: I will.
Mrs. Slocombe: Captain Peacock?
Captain Peacock: Yes?
Mrs. Slocombe: Apparently Miss Belfridge is in one of the fitting rooms, and Mr. Rumbold requires her in his office.
Miss Brahms: She must have got in early!
Mrs. Slocombe: She's no right to be there without my permission.
Captain Peacock: Or mine. Get her out of there, Miss ...
The sex of Mrs. Slocombe's cat, Tiddles, frequently changes from him to her.
Closing credits were preamble with the caption, "You have been watching" followed by each actor, either breaking the fourth wall to the camera or still in character relating to the episode. Sometimes, like the episode "Camping In", this would include the customer shown in the store at night, long after it was closed, since the episode ended with the store employees spending the night in the store.
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