Gordon Brittas: Eeeexcellent.
Gordon Brittas: Every time I walk into a room, a fight seems to break out.
Laura Lancing: If you remember, Mr. Brittas, you told the ambulance men to come round to the back in future. You thought it was better for morale.
Gordon Brittas: I have a dream. A dream that one day...
Gordon Brittas: Since I have been manager, I am proud to say there have only been twenty-three deaths. And not one of them was a staff member.
Gordon Brittas: Don't worry, I'm dealing with it!
Gordon Brittas: Now, Tim, if I could just have a word?
[takes Tim into his office]
Gordon Brittas: Now, that was a bit out of character this morning, wasn't it? It may just be my imagination, but I thought you were a bit "tetchy" in the lineup.
Tim Whistler: Oh, that. No, it's all sorted out.
Gordon Brittas: Meant to be doing something with you, was he, young Gavin?
Tim Whistler: ... yes. Sort of.
Gordon Brittas: And he went to the pub instead. Tim, life's too short to worry about things like that. If I had a pound for everyone who promised to meet me and never showed up, I'd be Paul Getty Jr! Timothy- it's human nature!
Tim Whistler: Really.
Gordon Brittas: I was unmarried once myself too, you know. Used to go to the pub with my mates, have a few drinks, a game of darts, a few more drinks, go for a takeaway, next thing you know, it's three in the morning and you wake up on the floor in some total strangers flat!
[Tim gets panicked and worried look on his face]
Gordon Brittas: But what does it matter, eh, Tim, boy?
[puts his hand on Tim's shoulder as he leaves the room]
Gordon Brittas: It's not as if you're married to the man, is it!
Gordon Brittas: [Tim closes his eyes and leaves, absolutely horrified]
[Angie hands him a box of tissues and a mug of coffee]
Tim Whistler: We're going to die! We're all going to die!
Laura Lancing: [repeated line, every time Mr. Brittas asks for an explanation] Well...
[she nevers gets any further]
Julie: [repeated line, every time Mr. Brittas asks her to do something] I'm busy!
Gordon Brittas: I want you all to have a good dream tonight and bring it in with you tomorrow.
Gordon Brittas: You can't argue with a government department.
Helen Brittas: Normally I have to spend New Year's Eve with Gordon's family. It's rather nice being with people I like.
Julie: I'd rather be somewhere decent with clean clothes and a stiff drink.
Gordon Brittas: [speaking to the staff] Does anyone know a black person who could help us out? Come on, someone must! He's only got to stand in line for a few minutes...
Linda Perkin: [steps forward, enthusiastically] The Baptist Church has a gospel choir!
Gordon Brittas: We don't want to flood the place, Linda.
[points at Gavin, who is standing with Tim]
Gordon Brittas: Gavin, what about that chap I saw you with the other evening?
Gavin Featherly: I'm sorry?
Gordon Brittas: The chap in the pub on Tuesday.
[Tim turns to Gavin incredulously]
Gavin Featherly: Oh, I...
Tim Whistler: [accusingly] You said you were at your mother's on Tuesday!
Gavin Featherly: [to Brittas] I think you must have made a mistake!
Gordon Brittas: No, tall, good looking black chap.
Tim Whistler: Well, that's very nice, I must say!
Gordon Brittas: "Semper, Omnibus, Facultas"! Don't you understand what that means?
Colin Weatherby: Julie, you have a brain! I can see why that young man of yours wants to marry you.