I love this show, both the BBC version and the American version. If you watch, it seems at times they can be a bit bullying, but their point is that you frequently DON'T see yourself for how you really look. However, when someone is truly upset by their comments, and needs support, they will take things into hand, and help them pull through, assuring them that it will be good when all is finished.
Trinny and Susannah have frequently admitted that they are not perfect, to dramatic lengths, allowing various shows to air them at their lest than best.
Stacy and Clinton are so fun and energetic. I adore Clinton's wit. He continually cracks me up.