Given I have never opened a restaurant, nor have I led the kitchen of one. But I have seen both in action and worked along side the action. The latest in the barrage of reality drivel, NBC throws one out that makes sense and keeps you interested. Not relying as much on melodramatic cat fights and pitting cast against one another.
What confrontations were shown (and they showed really only two hints of some)were realistic if not too familiar to anyone who works in the industry.
Paced and timed well with enough sensationalism and editing that it will gather all sorts of audience, not just the ones on the inside.