I was typing out a nice long review, but then my browser crashed. It's so annoying. To summarise, this is a great episode, full of people making money from the Departure (exploiting the grieving?) like Nora, the guy selling rubber corpses, the writer and Wayne. But arguably they do benefit people spiritually, even if people like Wayne and the writer are charlatans. Nora completely changed after the mysterious hug. A satisfied reader asks the writer to sign a copy of his book. As the guy selling simulated corpses says, if people feel their lives have improved because of them is it really a bad thing?
The episode works also a study of Nora, who previously didn't get much focus. She almost wallows in her grief, acting as if her children are still around. Asking the escort to shoot her is a not so subtle way to showing that she feels the need to continue punishing herself, purposefully not moving on. She also wants other people to know she's suffering. Sometimes she will use it as an excuse for her meanness (like she does to the lady in the toilet). That's why she so hates being just a guest, why she kicks up a fuss- because she wants people to see her name, to see her grief. She uses it to her advantage not just for sympathy but, for example, to get the security guard to check if someone really is impersonating her. Then, Wayne changes her. It's hard to believe those few minutes could do that, but then again, perhaps she changes because he is the first person to understand her.