The documentary was good when if you want to know what it was like to live through a terrorist attack.
What I would reproach is that they don't talk about the type of terrorist attack it was. If it weren't for the mention of the names of the last two, you could just as easily assume it was the Chinese that were attacking.
The documentary should have added more into what these people felt regarding being attacked for no reason other than an ideology and the impact that this had on the rest of their lives. How did it change the way they see global politics, religion and human beings in general?
They make a brief mention of the "culture of Paris"... Which is just the culture of the West. But they don't take it any further with any of the hostages - the joy that they were experiencing absolutely annahilated by Islamic terrorism...