I am not sure to what is more puzzling - the plot of this movie or the high rating from IMDb members. This movie was flat, detached, and completely boring. I couldn't connect with any of the characters because none of the characters had any personality. The idea that Mr. Stevens never heard anything that made him question his master is unrealistic. He was almost heartless and soul less. In him was a machine that performed his duties but never lived a day in his life. If that wasn't bad enough, I had to watch it for over two hours. True, I could have turned it off. But I kept waiting for something to happen and nothing ever did happen. I thought the climax would happen at the end, but all that happened was nothing. It just ended. It's like watching someone roll socks for two hours - neatly and without expression.