Unfortunately, I have to agree with most of the other reviewers about this movie. Whoever edited and handled the sound for this movie, forgot to turn down the music when the actors were speaking. And the stalker Santa popping up all over the place was maniacal instead of magical. I guess that the producers and directors also thought that the plot/script were lacking, so they decided to throw in Florence Henderson and Lin Shaye as two "ditzy" cookie makers for comic relief who, instead, just come across with cringe-worthy silly performances. And the very capable John Ratzenberger could have been much better used in this film. There's too much plodding sub-plot going on with a focus on character quirks that didn't add to the overall story. Consequently, the whole thing felt fragmented and sort of lame. I kept checking the time to see when it would end.