Spotify faces class-action lawsuit over plans to disable “Car Thing”

(Image courtesy Spotify, Graphic by The Desk)
Three Spotify subscribers are suing the streaming audio service over its forthcoming plan to disable its companion hardware product called “Car Thing.”
In a complaint filed in New York federal court, the subscribers allege Spotify sold them Car Thing, despite not having any long-term plans to support the device.
Car Thing works exclusively with Spotify, allowing motorists to explore songs, artists, albums and playlists using the device’s scroll wheel or touch screen. It required a smartphone to use, and was marketed as a safer and more-personalized option for motorists who wanted to use Spotify while driving.
Spotify introduced Car Thing in April 2021 for $90, only to lower the price to $50 during a summer fire sale. The price change became permanent when Spotify announced it would discontinue Car Thing in early 2022. At the time, a Spotify executive said Car Thing would remain supported, so...
Three Spotify subscribers are suing the streaming audio service over its forthcoming plan to disable its companion hardware product called “Car Thing.”
In a complaint filed in New York federal court, the subscribers allege Spotify sold them Car Thing, despite not having any long-term plans to support the device.
Car Thing works exclusively with Spotify, allowing motorists to explore songs, artists, albums and playlists using the device’s scroll wheel or touch screen. It required a smartphone to use, and was marketed as a safer and more-personalized option for motorists who wanted to use Spotify while driving.
Spotify introduced Car Thing in April 2021 for $90, only to lower the price to $50 during a summer fire sale. The price change became permanent when Spotify announced it would discontinue Car Thing in early 2022. At the time, a Spotify executive said Car Thing would remain supported, so...
- 6/4/2024
- by Matthew Keys
- The Desk
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