Live TV Streaming Subscribers Far Happier Than Cable Customers
YouTube TV ranks highest in customer satisfaction, but Hulu + Live TV is a close second.
Is live TV streaming better than a traditional cable or satellite plan? Both aim to deliver more or less the same experience with the same channels, and each has its own particular advantages and drawbacks. But, according to J.D. Power’s annual study on pay-tv customer satisfaction, it’s clear that streaming delivers better customer satisfaction than its more traditional pay-tv competitors.
Key Details: All of the top-five live TV streaming services have a better satisfaction score than the most satisfactory cable plan. YouTube TV and Hulu + Live TV lead customer satisfaction among live streamers. Price differences is the leading cause of the gap in satisfaction between live TV streaming and cable. Free 3-Day Trio Trial $76.99+ / month hulu.com
The new survey from J.D. Power shows that just like last year, live TV...
Is live TV streaming better than a traditional cable or satellite plan? Both aim to deliver more or less the same experience with the same channels, and each has its own particular advantages and drawbacks. But, according to J.D. Power’s annual study on pay-tv customer satisfaction, it’s clear that streaming delivers better customer satisfaction than its more traditional pay-tv competitors.
Key Details: All of the top-five live TV streaming services have a better satisfaction score than the most satisfactory cable plan. YouTube TV and Hulu + Live TV lead customer satisfaction among live streamers. Price differences is the leading cause of the gap in satisfaction between live TV streaming and cable. Free 3-Day Trio Trial $76.99+ / month hulu.com
The new survey from J.D. Power shows that just like last year, live TV...
- 9/27/2024
- by David Satin
- The Streamable
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