In 2019, Ina and David Steiner became the victims of a cyberstalking campaign. There were threats, odd deliveries to their home – from a bloody pig mask to late-night pizza – and terrifying messages. Soon, they found it wasn’t some individual, unhappy with their reporting on EcommerceBytes website. It was eBay.

“It’s a very crazy story,” director Jenny Carchman told Variety.

In “Whatever It Takes: Inside the eBay Scandal,” she exposes the bad side of the company whose slogan claimed that “people are basically good.”

“When I spoke to the Steiners, the anxiety of not knowing [who’s behind the harassment] and not being able to stop it was the most frustrating thing. They really, really suffered psychologically, to the point where they wouldn’t leave the house,” she said.

“Sometimes David would drive to the store and Ina would be lying down in the backseat, because she didn’t know who was watching them. I...