Gordon heads to Scottsdale, Arizona, where he visits Amy's Baking Company and meets husband-and-wife bistro owners Samy and Amy Bouzaglo, who reveal a shocking contempt for customer feedback.
Chef Ramsay comes across the two most defiant restaurant owners in Kitchen Nightmares history. At Amy's Baking Company, the customer is never right; all critics are trolls, and the food is 'perfect'. Can Gordon Ramsay move the immovable egos of Samy and Amy and change them for the better?—Johnny-the-Film-Sentinel-2187