The series capturing the work of the West Midlands Ambulance Service commences with a young man suffering a severe panic attack and a little boy having repeated seizures. The crews patience is tested by a prank call.
Hannah and Mike respond to a young woman having a fit in the street; Loz and James, who have been friends since primary school, go to help a pregnant woman who worries she's in early labour.
Dan and Shane suspect blood poisoning after picking up a seriously ill patient from a doctor's office; Michelle and Simon become emotionally involved when they go to help a woman with terminal cancer.
Michelle and Hannah help a man having a devastating anxiety attack in the street. Trainee Shane takes the lead for the first time at the scene of a car crash.
Hannah and Mike help a man writhing in agony after an operation to remove kidney stones, Shane makes animals out of his surgical gloves to distract a toddler who's injured after falling off a trampoline.
Hannah and Amy treat a teenager who can't speak because she's in so much pain, then respond to a call from a worried mum whose 3 year old daughter has got something stuck up her nose.
Crews help an infant with noisy breathing, an elderly woman who fell and can't get up, a man with heart bundle branch block, and an emaciated man after stomach surgery.