I enjoyed hearing from his family members, and all of the people that were involved with the case one way or the other. However, there was a key member that missing in this documentary, which I think is a shame. James R. Fitzgerald was the profiler in the Unabomber case, and he did play a huge role in solving this crime using forensic linguistics. He did analyze Ted's letters and manifesto, and did came up with a profile that was nowhere near what the FBI had at that point. His language analysis was too valuable to this case to be left out of this documentary, and pretend like someone else was responsible for the good work that Fitz did. He is who pioneered the field of forensic linguistics and that sure does deserve credit.